Aplexia CRM

1. Introduction

Aplexia CRM ("the Product") is developed and operated by Apleixa Technology Pvt Ltd ("Company", "we", "our", "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard information when you access or use Aplexia CRM, whether as a customer, an end user provisioned by a customer organization, or a visitor evaluating the product.

2. Information We Collect

In connection with Aplexia CRM, we may collect:

3. How We Use Your Information

We use this information to provide and operate Aplexia CRM, authenticate users, deliver support, maintain security, and improve the product's features and reliability. We do not use data collected within Aplexia CRM for advertising purposes.

4. How We Share Information

We do not sell your personal information. Data entered into Aplexia CRM is accessible to your organization's authorized users as configured within the product, and to Apleixa Technology personnel and trusted service providers (such as hosting infrastructure) strictly to operate and support the product, or where required by law.

5. Data Security

We apply reasonable administrative, technical, and physical safeguards designed to protect data within Aplexia CRM from unauthorized access, disclosure, alteration, or destruction.

6. Data Retention

Data within Aplexia CRM is retained for as long as your organization's subscription or account remains active, or as otherwise required to meet legal, accounting, or reporting obligations.

7. Your Rights

Depending on your location and how you access Aplexia CRM (directly, or through an organization that has provisioned your account), you may have the right to access, correct, or request deletion of your personal information. Requests can be directed to your organization's administrator or to us using the details below.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date.

This policy covers Aplexia CRM specifically. For how Apleixa Technology handles data across our website and company as a whole, see our company-wide Privacy Policy.